The Eye Cream

Hi Victoria, Thank you for sending over your concerns! We did not change the formula of our amazing eye cream. Oftentimes when there is a fresh batch of product it can slightly tighten over time - this is what happened to The Eye Cream and it's nothing out of the ordinary. Olga was actually complaining that she thought The Eye Cream formulation was too thin prior, so the thickness it has now is actually the viscosity she intended it to be. The perfect eye cream should be thick and firming, and only a very small amount should be used when applying. However, if you don't like the current consistency, we absolutely understand! If you prefer a thinner consistency, you might just want to use your trusty moisturizer around your eyes instead. But if you're open to giving this another try, we'd love to send you an additional eye cream on us with a few notes on how to incorporate it into your routine going forward - or to issue you a refund via return of the product. If you wish to return the product and receive a refund, please contact our awesome Customer Service Director Suzi at suzi@olgalorencinskincare.com, and she will facilitate the return. If you wish to keep your eye cream and incorporate it into your current routine, add a few drops of high-quality oil, like Heal The Need, into your eye cream and it will help thin out the consistency. :) Please reach out to Suzi for any additional questions. We hope this helped.

Hi loyal customers, Olga here! [EYE CREAM, Not Red Carpet Review]. Thank you for bringing this to my attention. Unfortunately, the price of raw ingredients has gone up 2 to 4x (especially on active ingredients). In order to keep our Eye Cream price the same, we were forced to choose between making the component 15ml, or doubling the price of our old 30ml container. Since the standard industry size in Eye Creams today is 15ml, we decided to go that route. Now, most competitors' eye creams are considerably less effective and often times much higher in price, making this still a great value. Now, good news for the loyal customers missing our old size: We are planning to fill our next round with 20ml! However, a slight price increase will be reflected as we got the notification that our components will double in price due to delays in shipping. We are always striving to give unparalleled quality at the best possible price, and hope you understand where we are coming from on this slight change. I appreciate your support and hope this explanation helps. :) Thank you.

Hi Jill! The formula has not changed (just the packaging!) but for more hydration try adding a drop of Heal the Need Rescue & Recovery Serum! When doing so, the formula will become occlusive and lock in all that moisture. But yes, you are so right! When we get older we need more. The Eye Cream is formulated so it never runs and it can be used under makeup. Add Heal the need only when you need it - and let us know how you like it!